P Hooper

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  • in reply to: CHM files #1846
    P Hooper
    Member

    Re these CHM files – it is no good having followed instructions trying to
    get into help leads me to a circular error message presented by Internet
    Explorer which asks if I want to open or save the file – if I click open
    it just loops back to the same message.

    So I try and uninstall so that I can re-install in C: and there does not
    seem to be an uninstall program either in the program group nor via
    control panel.

    Do I just delete the whole installation directory or is there an elegant
    way. Thanks

    in reply to: CHM files #1845
    P Hooper
    Member

    Following up your reply via the website (I thought the forum would email
    me when someone posted a reply) I have looked at the link you sent which
    has this helpful advice for developers:-

    Enable Customers to Read Your Help Files

    If your customers are having problems accessing your CHM files, you have
    the following options:

    1. Make them aware of the issues involving the security update 896358
    2. Make sure your software's installer installs CHM files locally rather
    than on the network. Then they will always work.
    3. Use the WinHelp format instead of HTML Help (CHM). You can make this
    choice in Project Options in HelpScribble. WinHelp HLP files are not
    affected by this security issue. WinHelp files work on every version of
    Windows. On Windows Vista and Windows 7, the WinHelp viewer is a separate
    download.

    I am aware of the security update but feel that getting into the registry
    is a bit over the top, as far as I am aware the install is ordinary and
    straight forward the only possible aberration being that it is located on
    a drive e: partition of my disk. Windows XP pro is in C: and is what I am
    using.

    Thanks for your help.

    Paul

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