Forum Replies Created
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- P HooperMember
Re these CHM files – it is no good having followed instructions trying to
get into help leads me to a circular error message presented by Internet
Explorer which asks if I want to open or save the file – if I click open
it just loops back to the same message.So I try and uninstall so that I can re-install in C: and there does not
seem to be an uninstall program either in the program group nor via
control panel.Do I just delete the whole installation directory or is there an elegant
way. ThanksP HooperMemberFollowing up your reply via the website (I thought the forum would email
me when someone posted a reply) I have looked at the link you sent which
has this helpful advice for developers:-Enable Customers to Read Your Help Files
If your customers are having problems accessing your CHM files, you have
the following options:1. Make them aware of the issues involving the security update 896358
2. Make sure your software's installer installs CHM files locally rather
than on the network. Then they will always work.
3. Use the WinHelp format instead of HTML Help (CHM). You can make this
choice in Project Options in HelpScribble. WinHelp HLP files are not
affected by this security issue. WinHelp files work on every version of
Windows. On Windows Vista and Windows 7, the WinHelp viewer is a separate
download.I am aware of the security update but feel that getting into the registry
is a bit over the top, as far as I am aware the install is ordinary and
straight forward the only possible aberration being that it is located on
a drive e: partition of my disk. Windows XP pro is in C: and is what I am
using.Thanks for your help.
Paul
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